What Information Do We Collect?

We may collect personal information when you complete our intake form, contact us, book a service, or communicate with us. This information may include your name, phone number, email address, home address, your dog’s name, age, breed, health information, behavioural history, veterinary recommendations, emergency contact information, and any other details needed to provide our canine fitness services safely.

How Do We Use Your Information?

The information we collect is used to respond to your inquiries, schedule appointments, provide safe and appropriate exercise sessions, communicate about your bookings, process payments, improve our services, and meet legal or insurance requirements when necessary.

Do We Share Your Information?

We respect your privacy and do not sell or rent your personal information. Your information may be shared only when necessary to process payments, comply with legal obligations, work with trusted service providers who assist in operating our business, or protect the safety of our staff, clients, or dogs.

How Do We Protect Your Information?

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no online system can guarantee complete security, we continuously work to maintain appropriate safeguards for the information we collect.

Do We Use Cookies?

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and enhance website performance. You can adjust your browser settings to manage or disable cookies if you prefer.

How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, maintain business records, or enforce our agreements. When information is no longer required, it is securely deleted or destroyed.

What Are Your Privacy Rights?

You may request access to the personal information we hold about you, ask that inaccurate information be corrected, or request the deletion of your information where permitted by law. To make a privacy-related request, please contact us using the information provided on our website.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. Running Remy is not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or services. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Running Remy. We are happy to answer your questions and address any privacy concerns.